Although the product I purchased was technically "new", they had been taken out of the box and assembled partially. There are scratches on the hangers and the holes in the mud flaps had already been punched out. All the bolts and nuts had been removed from their packaging and was loose inside the box, took a while, but everything I needed was there. Fortunately the flapss had not been cut or I would have had to return them because they were just the size I needed.
The customer service at SHARPTRUCK was outstanding, they helped me get what I needed.

Very high quality, easy to put together and install.  I am sure I will get many questions this summer at the campground.  Thanks for making such a good product.

Very versatile adjustment easy to installl gives good rock protection for my car hauler on gravel roads especially .
Would defiantly refer to a friend.

So far they are nicely fitting on my smaller Toyota Tacoma.

Instruction were clear. Install seemed time consuming but very simple.